
Basepoint Work
Software built around
how you work.
Tell us how your business runs. We design, build and run the system around it, with AI employees doing the work inside. No more bending your team to fit a vendor's screens.

How it works
Software that fits you.
You define how the work should run. We map it with your team, build the system around it, and move your data over from the tools it replaces.
- You set the requirements
- It changes when you do
- A view for every role
- Your data, migrated
- Your tools, connected
- Approvals on every tool
5 requirements
- Purchase requests start in Slack or emailIntake
- Orders over $5,000 need the CFOApproval
- Suppliers are checked against the approved listRule
- Invoices are matched to orders in XeroSync
- Each site manager sees only their own spendAccess
Every record checked against the old system
Important 3
Needs approvalnow
Steel cable, 400 m for $7,200 from a new supplier
ReviewNeeds input1h
Site C has no budget owner yet
AnswerHandled today 14
- Office chairs for Site B matched to invoice2m
- Forklift service booked with an approved supplier9m
- Safety boots, 30 pairs ordered14m
We sit with your team and map how the work really runs, tools, handoffs and all.
Less to buy. Less to maintain.
Built for you from day one, so there is less to license, less to customise and fewer systems to hold together.
Live in weeks, not years. Replacing legacy software is usually slow and risky. We ship a first version in weeks and grow it from there.
Lower cost to own. No licences for features you never use and no consultants to bend it into shape. You pay for the system you need.
Fewer systems to stitch together. One system built around the whole workflow, instead of five tools that each do a piece.
AI that does the work inside.
Every system comes with AI employees that answer where your team already talks, run on a schedule, and hand off to a person when it matters.
Northwind · live
A team of employees
Give each employee its own job, tools and channels, and follow all of them from one place.
Slack
Running · 12m
Microsoft Teams
Done · 1h
Telegram
Answered · 3m
WhatsApp
Replying · now
Waiting for you
Web chat
Queued
Voice notes
Done · 2h
On every channel
Employees answer on WhatsApp, Telegram, email and Slack, with the same memory everywhere.
Schedules and triggers
Run every morning, every Friday, or when an email lands: daily briefs, invoice chasing, weekly reports.
You stay in control.
Employees do the work; you decide what they can touch. Anything that leaves the building asks first, and a person is always one message away.
Send 12 payment reminders
Needs approvalGoes to 12 customers with invoices over $1,000.
Approvals where they matter
Payments, customer emails and anything outside your policies wait for a click. Approve once, or always allow an action you trust.
Knowledge it can cite
Policies, price lists and past threads live in one place, so every answer points back to a source.
Handoff summary
- 1Asked for a refund above $500
- 2Order #9912 checked, carrier delayed
- 3Offered a replacement, declined
- 4Waiting for you in #support
Clean human handoff
When a person should step in, the thread arrives summarised with everything already checked.
Per-tool policies. Set sending, paying, editing and deleting to auto, ask or off for each employee.
Team connections. Share a connected account with a team without sharing the password.
A full audit log. Every run, approval and change is recorded with who did it and when.
Spend limits. Set credit limits per team and get a warning before they run out.
Examples by industry.
Every system is built for one business. These are the kinds of work we often start with.
Accounting
Bookkeeping, payables and invoice chasing in Xero and QuickBooks, run for you.
See accounting →Customer support
Tickets resolved on email, WhatsApp and chat, with clean handoffs to your team.
See customer support →Ecommerce
Orders, returns and listings for your Shopify store, with refunds approved by you.
See ecommerce →Tell us how your
business runs.
We will map it, build the system around it, and keep it running.